FAQ's

When do I applaud?

Can I take photographs during the concert?

How long is a typical Memphis Symphony Orchestra performance?

Can I bring my child to an evening concert?

What should I wear?

Can I exchange my ticket for another ticket to a different concert?

If I arrive late to a concert, will I be seated immediately?

I've misplaced my tickets for tomorrow's concert. What should I do?

Can I buy a gift certificate to be used for an upcoming event?

How do I get to the Cannon Center for the Performing Arts? Where do I park?

Can I leave my cell phone on during a concert

How can I subscribe to your online newsletter?

What restaurants are located near the Cannon Center?

Are your venues handicapped accessible?

Do you provide discounted tickets to groups?

Where are my tickets?


When do I applaud?

Traditionally, audiences tend to applaud once all movements or sections of a piece are completed. In some pieces of music, the orchestra will pause briefly for about 10-15 seconds between movements. The audience usually holds their applause during these short breaks in the music out of consideration for the performer’s concentration. The conductor will signal when a piece is finished by putting his or her arms down and turning to the audience. You can check your program before or during the performance so you'll know how many movements to expect.

 Back to Top

Can I take photographs during the concert?

Photographing and making video and audio recordings of Memphis Symphony Orchestra concerts are strictly prohibited. No recording devices or cameras are permitted without special authorization from the MSO.

 Back to Top

How long is a typical Memphis Symphony Orchestra performance?

While performance length can vary, a typical performance runs approximately two hours with a 20-minute intermission.

 Back to Top

Can I bring my child to an evening concert?

Children, ages six and up, are welcome to attend Memphis Symphony Orchestra performances. All children must have a ticket for admission.

 Back to Top

I'll be attending my first MSO concert. What should I wear?

There is no dress code. Anything that makes you feel comfortable is the best option. Many people wear business clothes or slightly dressy casual clothes, but you’ll see everything from khakis to cocktail dresses. In the interest of other patrons, please be considerate of those in the audience who may have allergies and refrain from wearing scented products such as cologne or perfume.

 Back to Top

Can I exchange my ticket for another ticket to a different concert?

Only subscribers have the benefit of exchanging their season tickets. There is no exchange fee, however, any upgrade in price must be paid by the patron and are subject to availability. Ticket exchanges must be made up to three days before the date of the performance. Visit our Become a Subscriber page for more information.

 Back to Top

If I arrive late to a concert, will I be seated immediately?

If you arrive late, an usher will seat you at their discretion, generally at an appropriate break in music.

 Back to Top

I've misplaced my tickets for tomorrow's concert. What should I do?

Please call the Box Office at (901) 537-2500, and we will reprint your tickets.

 Back to Top

Can I buy a gift certificate to be used for an upcoming event?

Gift certificates to the Memphis Symphony Orchestra may be purchased in any denomination. Please call the Box Office at (901) 537-2500 for details.

 Back to Top

 

How do I get to the Cannon Center for the Performing Arts? Where do I park?

For directions to each of our venues, please click here.

 Back to Top

Can I leave my cell phone on during a concert?

Cellular phones, pagers and alarm watches should be turned off while in the hall. Patrons should ask for the House Manager to report an emergency during a concert, or to make special arrangements to receive emergency phone calls during a concert.

 Back to Top

How can I subscribe to your online newsletter?

Sign up for our email newsletter.

 Back to Top

What restaurants are located near the Cannon Center?

There are many delicious restaurants in Midtown and downtown Memphis, in close proximity to the Cannon Center. See a few of our favorites!

 Back to Top

Are your venues handicapped accessible?

Yes. Parking and accessible seating is available at all venues. Please notify the Box Office of your special needs upon ticket purchase.

 Back to Top

Do you provide discounted tickets to groups?

Special rates are available for groups of 10 or more. Click here to learn more, or call (901) 537-2500 for details.

 Back to Top

Where are my tickets?

If you have a question about what happens to your tickets after you order them, please refer to this page.

 Back to Top

Mailing List

Sign up if you would like to receive updates from MSO.

WE WILL NEVER SELL OR SHARE YOUR EMAIL ADDRESS. WE HATE SPAM TOO.

Connect

Administration (901) 537-2500
Fax (901) 537-2550
Contact us by email:
info@memphissymphony.org

facebook twitter youtube googleplus

Contact

Administration (901) 537-2500
Fax (901) 537-2550

info@memphissymphony.org

Memphis Symphony Orchestra
The University of Memphis
610 Goodman Street Memphis, TN 38152 | MAP IT

Tickets

Box Office (901) 537-2525

Monday through Friday:
9 a.m. to 5 p.m.